What is your C / C4 ratio?

Criticism is Very Counter Productive! Criticism focuses on what’s wrong, bad or deficient. It leaves people deflated and confused.

Hammering On Wrongs Does NOT Communicate What Is Right, good, successful or appropriate! Criticism hurts people and gives them no hint as to what they should do to improve.

Think instead about what you can do to Create the Four C’s…

Confidence – People must feel good about themselves and their abilities to succeed and perform well.

Competence – We must know what excellence is in order to achieve it.

Credibility – People must think your words and insights can help them.

Concern – We must honestly care in order to listen, absorb and apply your message. If we don’t care, your communication is lost completely.

We all need to be able to recognize and rigorously reject wrongs in order to succeed and do well. This requires no more than 10% of our time.

Focus on Rehearsing, Reinforcing and Rewarding Rights… good, upright actions, activities and responses.

See HappinessHabit.com for more happiness insights.

Copyright © 2001-2007, Michele Moore. All Rights Reserved. This material may NOT be published, broadcast, distributed or rewritten without permission from the authors.